A Victorian woman's fight against disability discrimination is paving the way for improved access to rideshare services.

A Victorian woman's fight against disability discrimination is paving the way for improved access to rideshare services.

Paula Hobley launched legal action against Uber after she was refused rides by Uber drivers more than thirty times while travelling with her Guide Dog. The Justice and Equity Centre represented Ms Hobley - they say she and Uber have settled the case without admission of liability following mediation.

An independent review of Uber's Australian Operations will now proceed - examining drivers' refusals to transport people with assistance animals - the outcome of that review won't be released until 2028, Ms Hobley says her treatment made her feel like a second class citizen. She says Uber now has an opportunity to fully understand the extent of the problem and what needs to be done to fix it.